/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after{--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}::backdrop{--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-transition-duration:.15s;--default-transition-timing-function:cubic-bezier(.4, 0, .2, 1);--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before{box-sizing:border-box;border:0 solid;margin:0;padding:0}::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){-webkit-appearance:button;appearance:button}::file-selector-button{-webkit-appearance:button;appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.visible{visibility:visible}.absolute{position:absolute}.fixed{position:fixed}.static{position:static}.sticky{position:sticky}.start{inset-inline-start:var(--spacing)}.end{inset-inline-end:var(--spacing)}.flex{display:flex}.grid{display:grid}.hidden{display:none}.inline{display:inline}.inline-block{display:inline-block}.inline-flex{display:inline-flex}.table{display:table}.resize{resize:both}.italic{font-style:italic}.antialiased{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.blur{--tw-blur:blur(8px);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}}.managementForm{margin-bottom:18px;overflow:hidden}.managementGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:0 18px;padding:22px;display:grid}.managementGrid label{flex-direction:column;gap:7px;margin-bottom:16px;font-size:11px;font-weight:700;display:flex}.managementGrid input,.managementGrid select,.managementGrid textarea{border:1px solid var(--line);font:inherit;background:#fff;border-radius:7px;padding:11px}.managementGrid .wide{grid-column:1/-1}.managementGrid .checkField{flex-direction:row;align-items:center}.editButton{border:1px solid var(--line);color:#526a82;cursor:pointer;background:#fff;border-radius:6px;padding:7px 11px;font-size:10px}body .teamRow{grid-template-columns:2fr 1fr 1.2fr .8fr .6fr}body .tenantRow{grid-template-columns:2fr 1fr 1fr .8fr .8fr 1fr .6fr}@media (max-width:700px){.managementGrid{grid-template-columns:1fr}.managementGrid .wide{grid-column:auto}}.attachButton{color:#718091;cursor:pointer;padding:8px;font-size:10px}.attachButton input{display:none}.pendingAttachments,.attachments{border-top:1px solid var(--line);flex-wrap:wrap;gap:8px;padding:9px 14px;display:flex}.pendingAttachments span,.attachment{color:#4f6f91;background:#f2f6fa;border:1px solid #dce5ed;border-radius:6px;padding:7px 9px;font-size:10px;text-decoration:none}.pendingAttachments button{color:#9a3d48;cursor:pointer;background:0 0;border:0;margin-left:7px}.composeError{color:#b73745;background:#fff0f1;padding:8px 14px;font-size:10px}.attachments{border:0;padding:6px 0}.attachment small{color:#8795a2;margin-left:5px}.attachmentActions{gap:5px;margin-top:5px;display:flex}.attachmentActions button,.attachmentToolbar button{color:#365d80;cursor:pointer;background:#fff;border:1px solid #cbd8e3;border-radius:5px;padding:4px 7px}.attachmentToolbar{border:1px solid var(--line);color:var(--muted);background:#fff;border-radius:7px;justify-content:space-between;align-items:center;margin:10px 0;padding:9px 12px;font-size:11px;display:flex}.attachmentModal{z-index:1000;background:#0c1926b8;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.attachmentModalPanel{background:#fff;border-radius:10px;flex-direction:column;width:min(1100px,96vw);height:min(820px,92vh);display:flex;overflow:hidden;box-shadow:0 20px 60px #0000004d}.attachmentModalPanel header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:12px 16px;display:flex}.attachmentModalPanel header button{cursor:pointer;background:0 0;border:0;font-size:24px}.attachmentModalPanel iframe,.attachmentModalPanel video,.attachmentModalPanel>img{object-fit:contain;background:#eef2f5;border:0;flex:1;width:100%;min-height:0}.attachmentModalPanel audio{width:calc(100% - 40px);margin:auto 20px}.recapPanel{background:#fff;border-radius:10px;width:min(820px,96vw);max-height:92vh;overflow:hidden;box-shadow:0 20px 60px #0000004d}.recapPanel>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:16px 18px;display:flex}.recapPanel>header div{flex-direction:column;gap:4px;display:flex}.recapPanel>header small{color:var(--muted)}.recapPanel>header button{cursor:pointer;background:0 0;border:0;font-size:24px}.aiRecap{border-bottom:1px solid var(--line);background:#f8fbff;max-height:48vh;padding:16px 18px;overflow:auto}.aiRecapHeading,.aiRecapHeading>div{display:flex}.aiRecapHeading{justify-content:space-between;align-items:flex-start;gap:16px}.aiRecapHeading>div{flex-direction:column;gap:4px}.aiRecapHeading small,.aiRecapLoading{color:var(--muted);font-size:10px}.aiRecapError{color:#a32929;background:#fff0f0;border-radius:6px;margin-top:12px;padding:9px 11px;font-size:11px}.aiRecapResult{flex-direction:column;gap:13px;margin-top:14px;display:flex}.aiRecapSummary p,.aiDraftReply p,.aiRecapColumns p{white-space:pre-wrap;margin:5px 0 0;font-size:11px;line-height:1.55}.aiRecapGrid{grid-template-columns:repeat(4,1fr);gap:8px;display:grid}.aiRecapGrid span{background:#fff;border:1px solid #dce7f3;border-radius:6px;flex-direction:column;gap:3px;padding:9px;font-size:10px;display:flex}.aiRecapGrid b,.aiRecapColumns>div>b{color:var(--muted);text-transform:uppercase;font-size:9px}.aiRecapColumns{grid-template-columns:1fr 1fr;gap:12px;display:grid}.aiRecapColumns>div,.aiDraftReply{background:#fff;border:1px solid #dce7f3;border-radius:6px;padding:11px}.aiRecapColumns ul{margin:7px 0 0;padding-left:18px;font-size:11px;line-height:1.55}.aiDraftReply button{margin-top:10px}.recapFacts{background:#f6f8fa;grid-template-columns:repeat(5,1fr);gap:8px;padding:12px 18px;display:grid}.recapFacts span{flex-direction:column;gap:3px;font-size:10px;display:flex}.recapFacts b{color:var(--muted);text-transform:uppercase;font-size:9px}.recapMessages{max-height:62vh;padding:14px 18px;overflow:auto}.recapMessages article{border-bottom:1px solid var(--line);padding:11px 0}.recapMessages article header{justify-content:space-between;gap:12px;display:flex}.recapMessages article small,.recapMessages article time{color:var(--muted);font-size:9px}.recapMessages article p{white-space:pre-wrap;margin:6px 0 0;font-size:11px}@media (max-width:700px){.aiRecapGrid,.aiRecapColumns{grid-template-columns:1fr}.recapFacts{grid-template-columns:repeat(2,1fr)}}.attachmentImage{color:#55718e;flex-direction:column;gap:5px;font-size:9px;text-decoration:none;display:flex}.attachmentImage img{object-fit:contain;background:#fff;border:1px solid #dce5ed;border-radius:7px;max-width:320px;max-height:240px}.loadingAttachment{opacity:.65}.pendingInlineImage{position:relative;background:#fff!important;padding:4px!important}.pendingInlineImage img{object-fit:contain;border-radius:5px;width:72px;height:52px;display:block}.pendingImagePreview{cursor:pointer;align-items:center;gap:7px;display:flex;color:#4f6f91!important;background:0 0!important;border:0!important;width:auto!important;height:auto!important;position:static!important}.pendingImagePreview small{text-overflow:ellipsis;white-space:nowrap;max-width:150px;overflow:hidden}.pendingInlineImage .removePending{width:22px;height:22px;position:absolute;top:4px;right:4px;background:#fff!important;border-radius:50%!important;margin:0!important}.pendingPreviewPanel footer{border-top:1px solid var(--line);justify-content:flex-end;align-items:center;gap:8px;padding:10px 14px;display:flex}.pendingPreviewPanel footer span{color:var(--muted);margin-right:auto;font-size:10px}.templatePicker{background:#fff;border-radius:10px;width:min(720px,96vw);max-height:86vh;overflow:hidden;box-shadow:0 20px 60px #0000004d}.templatePicker>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:16px 18px;display:flex}.templatePicker>header div{flex-direction:column;gap:3px;display:flex}.templatePicker>header small{color:var(--muted)}.templatePicker>header button{cursor:pointer;background:0 0;border:0;font-size:24px}.templatePicker>input{width:calc(100% - 36px);margin:14px 18px 8px}.templatePickerList{max-height:60vh;padding:8px 18px 18px;overflow:auto}.templatePickerList>button{text-align:left;border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:7px;width:100%;margin-top:8px;padding:12px;display:block}.templatePickerList>button:hover{background:#f6f9fc;border-color:#98b6d1}.templatePickerList>button span{justify-content:space-between;gap:10px;display:flex}.templatePickerList>button small{color:var(--muted)}.templatePickerList>button p{color:#536678;margin:7px 0 0;font-size:11px}.timelineItem .attachmentImage img{max-width:min(720px,100%);max-height:520px}.messageBody>p{white-space:pre-wrap;margin:8px 0}.messageBody>.attachmentImage{width:fit-content;margin:10px 0}:root{--ink:#152231;--muted:#738091;--line:#e5ebf0;--blue:#1768e5;--bg:#f5f7f9}*{box-sizing:border-box}body{background:var(--bg);color:var(--ink);margin:0;font-family:Arial,sans-serif}.app{min-height:100vh}.side{color:#9fb0c3;background:#0c1f33;flex-direction:column;width:238px;padding:26px 18px 20px;display:flex;position:fixed;inset:0 auto 0 0}.brand{color:#fff;align-items:center;height:42px;padding:0 8px;font-size:21px;font-weight:800;text-decoration:none;display:flex}.brand>b{background:#2473e8;border-radius:9px;place-items:center;width:32px;height:32px;margin-right:10px;font-style:italic;display:grid}.brand span{color:#4c8fff}.side nav p{text-transform:uppercase;letter-spacing:1.3px;color:#60758a;margin:20px 12px 8px;font-size:10px}.side nav a{color:#aab8c7;border-radius:8px;align-items:center;gap:12px;height:42px;padding:0 12px;font-size:14px;font-weight:600;text-decoration:none;display:flex}.side nav a i{text-align:center;width:20px;font-size:18px;font-style:normal}.side nav a em{background:#24537d;border-radius:10px;margin-left:auto;padding:2px 7px;font-size:11px;font-style:normal}.bottom{border-top:1px solid #20374c;margin-top:auto;padding-top:12px}.bottom>a{color:#aab8c7;padding:10px;font-size:13px;text-decoration:none;display:block}.user{border-top:1px solid #20374c;align-items:center;gap:10px;margin-top:10px;padding:12px 8px 0;font-size:12px;display:flex}.user>b,.person>b,.ticket>b{color:#d8e9fb;background:#2d5681;border-radius:50%;place-items:center;width:34px;height:34px;display:grid}.user span{flex-direction:column;flex:1;display:flex}.user strong{color:#eef5fb}.user small{margin-top:3px;font-size:10px}.app>main{margin-left:238px}.app main>header{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;height:72px;padding:0 34px;display:flex}.search{color:#7a8795;background:#f8fafb;border:1px solid #e1e7ed;border-radius:8px;width:390px;height:39px;padding:10px 12px;font-size:13px}.search kbd{float:right;background:#fff;border:1px solid #dce2e8;border-radius:4px;padding:2px 6px;font-size:10px}.actions{align-items:center;gap:18px;display:flex}.actions a{background:var(--blue);color:#fff;border-radius:8px;padding:11px 16px;font-size:13px;font-weight:700;text-decoration:none}.notificationWrap{position:relative}.notificationBell{width:40px;height:40px;color:var(--blue);cursor:pointer;background:#fff;border:1px solid #d9e1e8;border-radius:10px;font-size:24px;line-height:1;position:relative}.notificationBell b{color:#fff;background:#d83e51;border:2px solid #fff;border-radius:10px;min-width:19px;height:19px;padding:0 5px;font:700 10px/15px Arial,sans-serif;position:absolute;top:-6px;right:-7px}.notificationPanel{z-index:100;background:#fff;border:1px solid #dce3e8;border-radius:12px;width:min(380px,100vw - 30px);max-height:480px;position:absolute;top:48px;right:0;overflow:auto;box-shadow:0 18px 48px #061b2e33}.notificationHead{border-bottom:1px solid #e8edf1;justify-content:space-between;align-items:center;padding:15px 16px;display:flex}.notificationHead button,.enableAlerts{color:#976b19;cursor:pointer;background:0 0;border:0;font-size:11px;font-weight:700}.enableAlerts{background:#fff9ed;border:1px solid #e1c084;border-radius:7px;width:calc(100% - 24px);margin:10px 12px 2px;padding:9px}.actions a.notificationItem{color:#061b2e;background:#fff;border-bottom:1px solid #eef1f4;border-radius:0;gap:11px;padding:13px 16px;font-weight:400;display:flex}.actions a.notificationItem:hover{background:#f8fafc}.notificationItem i,.notificationToast i{color:#956515;background:#fff3da;border-radius:50%;flex:0 0 31px;place-items:center;height:31px;font-style:normal;display:grid}.notificationItem span,.notificationToast span{gap:4px;min-width:0;display:grid}.notificationItem small,.notificationToast small{color:#6d7c8b;text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.notificationEmpty{color:#7b8996;text-align:center;margin:0;padding:28px 16px;font-size:12px}.notificationToast{z-index:200;color:#fff;background:#061b2e;border:1px solid #d8c28f;border-radius:12px;align-items:center;gap:12px;width:min(390px,100vw - 32px);padding:15px;text-decoration:none;display:flex;position:fixed;bottom:24px;right:24px;box-shadow:0 18px 45px #061b2e47}.notificationToast small{color:#d9e2e9}.content{max-width:1500px;margin:auto;padding:30px 34px}.welcome{justify-content:space-between;align-items:end;margin-bottom:27px;display:flex}.welcome p{text-transform:uppercase;letter-spacing:1.1px;color:#7c8895;margin:0 0 7px;font-size:10px;font-weight:700}.welcome h1{margin:0 0 6px;font-size:27px}.welcome span{color:#697587;font-size:13px}.welcome label{border:1px solid var(--line);color:#58677a;background:#fff;border-radius:7px;padding:9px 12px;font-size:11px}.welcome label:first-letter{color:#2fb47c}.stats{grid-template-columns:repeat(4,1fr);gap:15px;margin-bottom:18px;display:grid}.stats article,.panel{border:1px solid var(--line);background:#fff;border-radius:10px;box-shadow:0 2px 4px #1a2a3a05}.stats article{padding:17px 18px}.stats article>div:first-child{justify-content:space-between;display:flex}.stats article i{border-radius:7px;place-items:center;width:30px;height:30px;font-style:normal;display:grid}.stats i.amber{color:#dc8a00;background:#fff2dc}.stats i.green{color:#159766;background:#e4f7ee}.stats i.purple{color:#8356d8;background:#f1eaff}.stats em{color:#229568;background:#e8f7ef;border-radius:10px;height:max-content;padding:4px 7px;font-size:10px;font-style:normal}.stats p{color:#748091;margin:15px 0 6px;font-size:11px}.stats h2{margin:0 0 6px;font-size:24px}.stats small{color:#8d97a4;font-size:10px}.progress{background:#edf1f4;border-radius:5px;height:5px;margin-top:9px;overflow:hidden}.progress i,.progress b{background:#3479e4;width:94%;height:100%;display:block}.grid{grid-template-columns:minmax(0,1fr) 310px;gap:18px;display:grid}.panelHead{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;height:70px;padding:0 19px;display:flex}.panelHead h3{margin:0 0 5px;font-size:14px}.panelHead p{color:#8993a0;margin:0;font-size:10px}.panelHead a{color:#366fae;font-size:11px;text-decoration:none}.tabs{border-bottom:1px solid var(--line);gap:20px;height:47px;padding:0 16px;display:flex}.tabs button{color:#748091;background:0 0;border:0;font-size:11px}.tabs button:first-child{color:var(--blue);border-bottom:2px solid var(--blue)}.tabs b{background:#eef1f5;border-radius:8px;padding:2px 6px}.ticket{min-height:63px;color:inherit;border-bottom:1px solid #eef1f4;align-items:center;gap:13px;padding:0 18px;text-decoration:none;display:flex}.ticket:hover{background:#f9fbfd}.ticket>i,.slaRow>i{background:#3987e8;border-radius:50%;width:7px;height:7px}.ticket>i.critical,.slaRow>i.red{background:#ed4c5c}.ticket>i.high,.slaRow>i.amber{background:#eda52d}.ticket>i.low{background:#8e9baa}.ticket>div{flex:1}.ticket strong{font-size:12px}.ticket span{color:#687789;background:#eef3f7;border-radius:4px;margin-left:9px;padding:3px 6px;font-size:9px}.ticket small{color:#8b96a3;margin-top:5px;font-size:10px;display:block}.ticket>b{color:#3270b4;background:#e4effc;width:26px;height:26px;font-size:10px}.ticket time{color:#8c97a3;font-size:10px}.grid>aside{flex-direction:column;gap:18px;display:flex}.person{grid-template-columns:34px 1fr 20px;align-items:center;gap:10px;padding:13px 18px;display:grid}.person>div strong,.person>b{font-size:11px}.person em{font-size:11px;font-style:normal;font-weight:700}.workload>a{border-top:1px solid var(--line);color:#3472bb;padding:14px 18px;font-size:10px;text-decoration:none;display:block}.slaRow{border-bottom:1px solid var(--line);align-items:center;gap:10px;padding:13px 18px;display:flex}.slaRow>div{flex:1}.slaRow strong{font-size:10px}.slaRow p{color:#8994a1;margin:3px 0;font-size:9px}.slaRow p b{color:#d04754}@media (max-width:1050px){.grid{grid-template-columns:1fr}.grid>aside{grid-template-columns:1fr 1fr;display:grid}.stats{grid-template-columns:1fr 1fr}}@media (max-width:720px){.side{width:68px;padding:22px 9px}.brand{font-size:0}.brand>b{font-size:20px}.side nav a{justify-content:center;font-size:0}.side nav p,.bottom{display:none}.app>main{margin-left:68px}.app main>header{padding:0 16px}.search{flex:1;width:auto;margin-right:12px}.content{padding:22px 16px}.stats,.grid>aside{grid-template-columns:1fr}.welcome label,.ticket span,.ticket>b{display:none}}.loading{color:#778696;place-items:center;min-height:180px;font-size:13px;display:grid}.error{color:#bb3443;background:#fff0f1;border:1px solid #f4cdd2;border-radius:7px;margin-bottom:16px;padding:11px 13px;font-size:12px}.error.large{margin:30px}.loginPage{background:#fff;grid-template-columns:1.08fr .92fr;min-height:100vh;display:grid}.loginBrand{color:#fff;background:#0c1f33;flex-direction:column;padding:10vh 9vw;display:flex}.brand.huge{padding:0;font-size:28px}.brand.huge b{width:42px;height:42px}.loginBrand h1{letter-spacing:-2px;max-width:560px;margin:auto 0 24px;font-size:48px;line-height:1.08}.loginBrand p{color:#9fb1c5;max-width:500px;margin:0 0 auto;line-height:1.7}.loginCard{flex-direction:column;place-self:center;width:min(420px,80%);display:flex}.loginCard .eyebrow{text-transform:uppercase;color:#1768e5;letter-spacing:1.4px;font-size:10px;font-weight:700}.loginCard h2{margin:12px 0 8px;font-size:27px}.loginCard>p{color:#778493;margin:0 0 26px;font-size:13px}.loginCard label{flex-direction:column;gap:8px;margin-bottom:16px;font-size:11px;font-weight:700;display:flex}.loginCard input{font:inherit;border:1px solid #d9e1e8;border-radius:7px;padding:12px}.loginCard button{color:#fff;background:#1768e5;border:0;border-radius:7px;margin-top:4px;padding:13px;font-weight:700}.loginCard>small{text-align:center;color:#8a96a2;margin-top:17px}.user button{color:#9fb0c3;cursor:pointer;background:0 0;border:0}.apiOnline{color:#27936c;font-size:10px}.apiOnline:first-letter{color:#2db37d}.ticketList{min-height:300px}.formHint{color:#738091;font-size:12px;line-height:1.7}.statusSelect{background:#fff;border:1px solid #d8e1e8;border-radius:7px;padding:10px 13px;font-size:12px}.description{background:#f6f8fa;border-radius:8px;margin-bottom:20px;padding:15px}.description span{text-transform:uppercase;letter-spacing:1px;color:#7c8996;font-size:9px;font-weight:700}.description p{color:#526173;font-size:12px;line-height:1.6}.message.internal{background:#fff9e8;border-left:3px solid #e6ac32;padding:14px}.replyBar label{color:#687687;align-items:center;gap:6px;font-size:11px;display:flex}.reportList>div:not(.panelHead){border-top:1px solid var(--line);grid-template-columns:130px 1fr 30px;align-items:center;gap:18px;padding:14px 20px;font-size:11px;display:grid}.reportList .progress{margin:0}.reportList>div>b{text-align:right}.mfaCard{width:min(520px,84%)}.qrWrap{background:#f5f8fb;border:1px solid #dfe7ee;border-radius:10px;grid-template-columns:150px 1fr;align-items:center;gap:20px;margin:0 0 18px;padding:16px;display:grid}.qrWrap img{border-radius:7px;width:150px;height:150px}.qrWrap div{flex-direction:column;gap:7px;min-width:0;display:flex}.qrWrap b{font-size:12px}.qrWrap span{color:#718091;font-size:11px}.qrWrap code{overflow-wrap:anywhere;color:#26435f;background:#fff;border-radius:5px;padding:8px;font-size:11px}.passwordRules{color:#6e7d8c!important;margin:-10px 0 14px!important;font-size:10px!important}.loginCard .authBack{color:#607387;background:0 0;border:1px solid #d9e1e8;margin-top:9px}.otpInput{text-align:center;letter-spacing:8px;font-weight:700;font-size:26px!important}.recoveryGrid{background:#f5f8fb;border:1px solid #dfe7ee;border-radius:9px;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:17px;padding:15px;display:grid}.recoveryGrid code{text-align:center;color:#173650;background:#fff;border-radius:5px;padding:8px;font-weight:700}.settingsStack{flex-direction:column;gap:20px;display:flex}.successMessage{color:#177149;background:#ecfbf3;border:1px solid #bfe8d0;border-radius:7px;margin-bottom:16px;padding:11px 13px;font-size:12px}@media (max-width:800px){.loginPage{grid-template-columns:1fr}.loginBrand{display:none}.loginCard{justify-content:center;min-height:100vh}.mfaCard{padding:35px 0}.qrWrap{grid-template-columns:1fr}.qrWrap img{justify-self:center}.apiOnline{display:none}}.ticketCrumb{color:#8a96a2;align-items:center;gap:9px;margin:-5px 0 14px;font-size:11px;display:flex}.ticketCrumb a{color:#58718a;text-decoration:none}.ticketActions .mergeTicketButton{color:#31506a;width:auto;padding:0 13px;font-weight:700}.mergeTicketPanel{background:#fffdf8;border:1px solid #dcc797;border-radius:11px;margin:0 0 18px;padding:18px;box-shadow:0 8px 24px #061b2e12}.mergeTicketIntro,.mergeTicketConfirm{justify-content:space-between;align-items:center;gap:15px;display:flex}.mergeTicketIntro p{color:#6c7985;margin:5px 0 14px;font-size:12px}.mergeTicketIntro>button{color:#71808e;cursor:pointer;background:0 0;border:0;font-size:24px}.mergeTicketPanel>input{background:#fff;border:1px solid #ccd6de;border-radius:8px;width:100%;padding:12px 13px}.mergeTicketResults{background:#fff;border:1px solid #dce3e8;border-radius:8px;margin-top:7px;overflow:hidden}.mergeTicketResults button{color:#152d42;text-align:left;cursor:pointer;background:#fff;border:0;border-bottom:1px solid #edf0f2;justify-content:space-between;gap:15px;width:100%;padding:11px 13px;display:flex}.mergeTicketResults button:hover{background:#f8fafb}.mergeTicketResults small,.mergeTicketConfirm span,.mergeTicketConfirm small{color:#71808e}.mergeTicketConfirm{background:#fff;border:1px solid #e1c084;border-radius:8px;margin-top:10px;padding:13px}.mergeTicketConfirm>div{gap:3px;margin-right:auto;display:grid}.mergeTicketConfirm button{cursor:pointer;background:#fff;border:1px solid #ccd6de;border-radius:7px;padding:9px 12px}.mergeTicketConfirm button.primary{color:#fff;background:#061b2e;border-color:#061b2e;font-weight:700}.mergeTicketEmpty{color:#7b8792;margin:12px 2px 0;font-size:12px}@media (max-width:700px){.mergeTicketConfirm{flex-direction:column;align-items:stretch}}.ticketTop{border:1px solid var(--line);background:#fff;border-radius:10px 10px 0 0;justify-content:space-between;align-items:center;padding:18px 20px;display:flex}.ticketIdentity{flex:1;min-width:0}.ticketIdentity>div{align-items:center;gap:10px;display:flex}.priorityFlag{color:#2b6ebf;text-transform:uppercase;background:#eaf2fe;border-radius:4px;padding:4px 8px;font-size:9px;font-weight:700;display:inline-block}.priorityFlag.critical{color:#d43c4a;background:#fde9ec}.priorityFlag.high{color:#b56e00;background:#fff1dc}.ticketTitleInput{width:100%;color:var(--ink);background:0 0;border:0;outline:none;padding:4px 0;font-size:20px;font-weight:750;display:block}.ticketTitleInput:focus{box-shadow:inset 0 -2px var(--blue)}.ticketIdentity p{color:#7f8b98;margin:4px 0 0;font-size:10px}.ticketActions{align-items:center;gap:8px;display:flex}.ticketActions>button,.ticketActions select{color:#526273;background:#fff;border:1px solid #dce3e9;border-radius:7px;height:36px;padding:0 12px;font-size:11px}.ticketActions .timer{color:#24704e;font-family:monospace}.ticketActions .timer.running{color:#13754d;background:#e7f7ef;border-color:#b8e6cf}.ticketActions select{color:#fff;background:#1768e5;border-color:#1768e5;font-weight:700}.ticketWorkspace{border:1px solid var(--line);background:#eef2f5;border-top:0;border-radius:0 0 10px 10px;grid-template-columns:minmax(0,1fr) 290px;gap:0;display:grid;overflow:hidden}.ticketCenter{border-right:1px solid var(--line);background:#f7f9fb;min-width:0}.ticketTabs{border-bottom:1px solid var(--line);background:#fff;align-items:end;gap:23px;height:50px;padding:0 20px;display:flex}.ticketTabs button{color:#768493;background:0 0;border:0;border-bottom:2px solid #0000;height:50px;font-size:11px;font-weight:650}.ticketTabs button.active{color:#1768e5;border-bottom-color:#1768e5}.ticketTabs button b{background:#eef2f5;border-radius:9px;margin-left:3px;padding:2px 6px;font-size:9px}.conversation{padding:18px}.composer{border-color:#dae2e9;margin-bottom:22px;overflow:hidden}.composeModes{border-bottom:1px solid var(--line);background:#f7f9fb;display:flex}.composeModes button{color:#687789;background:0 0;border:0;padding:11px 16px;font-size:10px;font-weight:650}.composeModes button.active{color:#1768e5;background:#fff;box-shadow:inset 0 -2px #1768e5}.recipients{border-bottom:1px solid var(--line);align-items:center;gap:12px;height:40px;padding:0 14px;font-size:10px;display:flex}.recipients span{color:#8995a1}.recipients button{color:#4776a8;background:0 0;border:0;margin-left:auto}.composer textarea{resize:vertical;border:0;outline:0;width:100%;min-height:220px;padding:15px;font:12px/1.6 Arial}.recentConversationHead{justify-content:space-between;align-items:center;gap:16px;margin:18px 0 12px;display:flex}.recentConversationHead>div{gap:3px;display:grid}.recentConversationHead b{color:#263747;font-size:13px}.recentConversationHead small{color:var(--muted);font-size:10px}.recentConversationHead button{border:1px solid var(--line);color:#476783;background:#fff;border-radius:7px;padding:8px 11px;font-size:10px;font-weight:650}.tenantActions .dangerButton{color:#b42331;background:#fff5f5;border-color:#e4a8ad;margin-right:auto;font-weight:700}.tenantActions .dangerButton:hover:not(:disabled){background:#fdebed;border-color:#c94a57}.composeBar{border-top:1px solid var(--line);justify-content:space-between;align-items:center;padding:9px 11px;display:flex}.composeBar>div button{color:#718091;background:0 0;border:0;padding:8px;font-size:10px}.composeBar>div .aiRewriteButton{color:#245fa5;font-weight:700}.composeBar>div .aiRewriteButton:disabled{color:#a7b1bc;cursor:not-allowed}.composer textarea:disabled{color:#526170;background:#f8fafc}.billingDisclosure{border-top:1px solid var(--line);cursor:pointer;background:#f7f9fb;align-items:flex-start;gap:10px;padding:11px 14px;display:flex}.billingDisclosure input{margin-top:2px}.billingDisclosure span{flex-direction:column;gap:3px;display:flex}.billingDisclosure b{color:#263747;font-size:11px}.billingDisclosure small{color:var(--muted);font-size:10px;line-height:1.4}.closureDialog{background:#fff;border-radius:10px;width:min(520px,94vw);padding:24px;box-shadow:0 20px 60px #0000004d}.closureDialog h2{margin:0 0 10px}.closureDialog>p{color:var(--muted);margin:0 0 18px;font-size:12px;line-height:1.55}.closureDialog .billingDisclosure{border:1px solid var(--line);border-radius:7px}.closureDialog .formActions{margin-top:20px}.timeline{padding-left:12px;position:relative}.timeline:before{content:"";background:#dbe3e9;width:1px;position:absolute;top:18px;bottom:25px;left:28px}.timelineItem{gap:13px;margin-bottom:15px;display:flex;position:relative}.timelineItem>i{z-index:1;color:#2b6cae;background:#dfeaf8;border:3px solid #f7f9fb;border-radius:50%;flex:0 0 34px;place-items:center;height:34px;font-size:10px;font-style:normal;font-weight:700;display:grid}.timelineItem>article{border:1px solid var(--line);background:#fff;border-radius:8px;flex:1;padding:14px}.timelineItem header{justify-content:space-between;display:flex}.timelineItem header b{font-size:11px}.timelineItem time{color:#8b96a3;font-size:9px}.timelineItem article>span{color:#6f7f8f;margin-top:4px;font-size:9px;display:block}.timelineItem p{color:#4f5f70;margin:12px 0;font-size:11px;line-height:1.65}.timelineItem footer{color:#5580ae;border-top:1px solid #edf1f4;padding-top:9px;font-size:9px}.timelineItem.private article{background:#fffbeb;border-color:#f2dfac}.timelineItem.private>i{color:#a37312;background:#faeec8}.timelineItem.original>i{color:#fff;background:#173d63}.workPanel{margin:18px;overflow:hidden}.timerHero{border-bottom:1px solid var(--line);background:#f8fafb;grid-template-columns:42px 95px minmax(160px,1fr) 110px auto;align-items:center;gap:12px;padding:16px;display:grid}.timerHero>button:first-child{color:#178157;background:#dff4e8;border:0;border-radius:50%;width:40px;height:40px;font-size:15px}.timerHero>div{flex-direction:column;display:flex}.timerHero span{color:#7c8996;font-size:9px}.timerHero strong{margin-top:3px;font:17px monospace}.timerHero input,.taskAdd input{border:1px solid #dbe3e9;border-radius:6px;padding:10px;font:11px Arial}.billingForm{border-bottom:1px solid var(--line);background:#fff;grid-template-columns:repeat(4,minmax(110px,1fr));gap:10px;padding:16px 18px;display:grid}.billingForm h3{grid-column:1/-1;margin:0 0 3px}.billingForm input,.billingForm select{border:1px solid #dbe3e9;border-radius:6px;min-width:0;padding:9px;font:10px Arial}.billingDescription{grid-column:span 2}.billingCheck{align-items:center;gap:6px;font-size:10px;display:flex}.workHeader{border-bottom:1px solid var(--line);justify-content:space-between;padding:14px 18px;font-size:11px;display:flex}.workHeader span{color:#82909e}.timeRow{border-bottom:1px solid var(--line);grid-template-columns:24px 1fr auto auto auto;align-items:center;gap:11px;padding:13px 18px;display:grid}.timeRow>button,.productRow>button{color:#3f6c96;cursor:pointer;background:#fff;border:1px solid #d5e0e8;border-radius:5px;padding:5px 8px}.productRow{border-bottom:1px solid var(--line);grid-template-columns:minmax(180px,1fr) auto auto auto auto;align-items:center;gap:12px;padding:13px 18px;font-size:10px;display:grid}.productRow>div{flex-direction:column;gap:3px;display:flex}.productRow small{color:var(--muted)}.productRow em{text-transform:capitalize;color:#467258;font-style:normal}.reportFilter{margin-bottom:14px;padding:12px 16px}.reportFilter label{align-items:center;gap:10px;font-size:10px;font-weight:600;display:flex}.reportFilter input{border:1px solid var(--line);border-radius:6px;padding:7px 9px}.billingReport{margin-top:16px;overflow:hidden}.billingReportHead,.billingReportRow{border-top:1px solid var(--line);grid-template-columns:minmax(180px,1fr) 180px 140px 150px;align-items:center;gap:12px;padding:11px 16px;font-size:10px;display:grid}.billingReportHead,.billingProductHead{color:var(--muted);text-transform:uppercase;background:#f7f9fb;font-size:9px}.billingProductHead,.billingProductRow{border-top:1px solid var(--line);grid-template-columns:100px minmax(150px,1fr) minmax(180px,1fr) 70px 100px;align-items:center;gap:12px;padding:11px 16px;font-size:10px;display:grid}.billingProductRow>span{flex-direction:column;gap:3px;display:flex}.billingProductRow small{color:var(--muted)}@media (max-width:850px){.timerHero{grid-template-columns:42px 1fr}.timerHero input,.timerHero>button:last-child{grid-column:1/-1}.billingForm,.billingReportHead,.billingReportRow,.billingProductHead,.billingProductRow{grid-template-columns:1fr 1fr}}.timeRow>i{color:#4b7eb5;font-style:normal}.timeRow>div{flex-direction:column;display:flex}.timeRow b{font-size:11px}.timeRow small{color:#8894a0;margin-top:4px;font-size:9px}.timeRow>span{font:11px monospace}.timeRow>em{color:#21805a;background:#e7f6ee;border-radius:4px;padding:4px 6px;font-size:8px;font-style:normal}.taskAdd{border-bottom:1px solid var(--line);gap:10px;padding:15px;display:flex}.taskAdd input{flex:1}.taskRow{border-bottom:1px solid var(--line);align-items:center;gap:10px;padding:13px 17px;font-size:11px;display:flex}.taskRow .done{color:#8d98a4;text-decoration:line-through}.auditRow{border-bottom:1px solid var(--line);gap:12px;padding:14px 18px;display:flex}.auditRow>i{color:#5681ad;font-style:normal}.auditRow>div{flex-direction:column;display:flex}.auditRow b{font-size:11px}.auditRow small{color:#87939f;margin-top:4px;font-size:9px}.emptyState{text-align:center;color:#8a96a2;padding:50px}.emptyState b{font-size:28px;font-weight:400}.emptyState p{font-size:11px}.ticketSide{background:#fff}.sideCard{border-bottom:1px solid var(--line);padding:18px}.sideCard h3{justify-content:space-between;margin:0 0 16px;font-size:12px;display:flex}.sideCard h3 button{color:#6e7e8e;background:0 0;border:0}.detailField{grid-template-columns:82px 1fr;align-items:center;margin:12px 0;font-size:10px;display:grid}.detailField>span{color:#83909d}.detailField select{color:#425365;background:#f6f8fa;border:1px solid #0000;border-radius:5px;width:100%;padding:7px;font:10px Arial}.detailField b{font-size:10px}.slaClock{justify-content:space-between;font-size:10px;display:flex}.slaClock span{color:#82909e}.slaClock b{color:#2b875f}.slaTrack{background:#edf1f4;border-radius:5px;height:5px;margin:10px 0}.slaTrack i{background:#35a878;border-radius:5px;height:100%;display:block}.slaCard small{color:#8d98a4;font-size:8px}.customerName{align-items:center;gap:10px;display:flex}.customerName>b{color:#3372b7;background:#e7f0fb;border-radius:7px;place-items:center;width:34px;height:34px;font-size:10px;display:grid}.customerName>div{flex-direction:column;display:flex}.customerName strong{font-size:11px}.customerName span{color:#84909d;margin-top:4px;font-size:9px}.customerCard dl{margin:14px 0 0}.customerCard dl>div{border-top:1px solid #edf1f4;justify-content:space-between;padding:8px 0;font-size:9px;display:flex}.customerCard dt{color:#87939e}.customerCard dd{color:#4f6f91;margin:0}@media (max-width:950px){.ticketWorkspace{grid-template-columns:1fr}.ticketSide{border-top:1px solid var(--line);grid-template-columns:repeat(3,1fr);display:grid}.ticketCenter{border-right:0}.ticketTop{align-items:flex-start;gap:15px}.ticketActions{flex-wrap:wrap;justify-content:flex-end}}@media (max-width:700px){.ticketTop{flex-direction:column}.ticketActions{justify-content:flex-start;width:100%}.ticketSide{grid-template-columns:1fr}.ticketTabs{overflow-x:auto}.timerHero{grid-template-columns:42px 1fr}.timerHero input,.timerHero .primary{grid-column:1/-1}}.pageTitle{justify-content:space-between;align-items:end;margin-bottom:24px;display:flex}.pageTitle h1{margin:6px 0;font-size:27px}.pageTitle p{color:var(--muted);margin:0;font-size:13px}.primary{border:0;border-radius:8px;padding:11px 16px;font-size:12px;font-weight:700;text-decoration:none;background:var(--blue)!important;color:#fff!important}.back{color:#55718e;font-size:11px;text-decoration:none}.tablePanel{overflow:hidden}.tableTools{border-bottom:1px solid var(--line);gap:10px;padding:14px 18px;display:flex}.filterSearch{border:1px solid var(--line);color:#84909d;border-radius:7px;flex:1;padding:10px;font-size:12px}.tableTools button{border:1px solid var(--line);color:#59697a;background:#fff;border-radius:7px;padding:0 12px}.tableHeader,.tableRow{grid-template-columns:2.2fr 1.1fr .8fr .8fr 1fr .5fr;align-items:center;gap:12px;padding:0 18px;display:grid}.tableHeader{color:#82909e;text-transform:uppercase;background:#f9fafb;height:42px;font-size:10px}.tableRow{color:#596777;border-top:1px solid #edf1f4;min-height:64px;font-size:11px;text-decoration:none}.tableRow>span:first-child{flex-direction:column;display:flex}.tableRow strong{color:var(--ink);font-size:12px}.tableRow small{margin-top:5px}.pill{background:#edf2f6;border-radius:10px;padding:4px 7px;font-size:9px;font-style:normal}.pill.critical{color:#d94352;background:#fde9ec}.pill.high{color:#be7800;background:#fff1dc}.ticketQueueSummary{background:var(--line);border-bottom:1px solid var(--line);grid-template-columns:repeat(6,minmax(120px,1fr));gap:1px;display:grid}.ticketQueueSummary>div,.ticketQueueSummary>button{background:#fff;border-top:3px solid #88a9c9;justify-content:space-between;align-items:center;padding:14px 18px;display:flex}.ticketQueueSummary>button{font:inherit;text-align:left;cursor:pointer;border-bottom:0;border-left:0;border-right:0;transition:background .15s,box-shadow .15s}.ticketQueueSummary>button:hover{background:#f7fafc}.ticketQueueSummary>button.selected{background:#eef6ff;box-shadow:inset 0 0 0 2px #2d78c429}.ticketQueueSummary span{color:var(--muted);text-transform:uppercase;letter-spacing:.04em;font-size:10px;font-weight:650}.ticketQueueSummary b{color:var(--ink);font-size:20px}.ticketQueueSummary .needsSupport{border-color:#2d78c4}.ticketQueueSummary .waitingCustomer{border-color:#e8a23b}.ticketQueueSummary .criticalTickets{border-color:#d94352}.ticketQueueSummary .resolvedTickets{border-color:#45a36f}.ticketQueueSummary .closedTickets{border-color:#687789}.secureSharePage{background:linear-gradient(145deg,#071e30,#123b53);place-items:center;min-height:100vh;padding:32px 18px;display:grid}.secureShareCard{color:#102b3e;background:#fff;border-radius:18px;width:min(620px,100%);padding:34px;box-shadow:0 24px 70px #0005}.secureShareCard>img{object-fit:contain;box-sizing:border-box;background:#061b2e;border:1px solid #e1c084;border-radius:11px;width:min(360px,100%);height:auto;margin-bottom:28px;padding:9px 14px}.secureShareCard h1{margin:5px 0 10px}.secureShareCard form{gap:12px;display:grid}.secureShareCard form button{margin-right:8px}.secureMeta{border-block:1px solid #e3e8ec;margin:22px 0}.secureMeta div{justify-content:space-between;gap:20px;padding:10px 0;display:flex}.secureMeta dt{color:#64788a}.secureMeta dd{text-align:right;margin:0;font-weight:650}.secureWarning,.secureFormWarning{color:#5b4718;background:#fff5dc;border:1px solid #e8cb83;border-radius:8px;padding:11px 13px}.revealButton{width:100%;margin-top:8px}.secureSecretField{background:#f7fafb;border:1px solid #dce4e9;border-radius:9px;gap:6px;margin:14px 0;padding:13px;display:grid;position:relative}.secureSecretField span{color:#607387;text-transform:uppercase;font-size:12px;font-weight:700}.secureSecretField code{overflow-wrap:anywhere;padding-right:65px;font-size:15px}.secureSecretField button{position:absolute;bottom:9px;right:9px}.secureInstructions{white-space:pre-wrap;margin:18px 0}.secureFootnote{color:#64788a;font-size:13px}.secureShareDialog{background:#fff;border-radius:14px;width:min(760px,100vw - 28px);max-height:calc(100vh - 36px);padding:24px;overflow:auto}.secureShareDialog>header{justify-content:space-between;align-items:flex-start;margin-bottom:18px;display:flex}.secureShareDialog>header h2{margin:4px 0 0}.secureShareDialog>header>button{font-size:22px}.secureShareGrid{grid-template-columns:1fr 1fr;gap:14px;display:grid}.secureShareGrid label{gap:6px;font-size:13px;font-weight:650;display:grid}.secureShareGrid .wide{grid-column:1/-1}.secureVerifyChoice{border:1px solid #dce4e9;border-radius:8px;grid-template-columns:auto 1fr;align-items:flex-start;padding:12px;display:flex!important}.secureVerifyChoice input{width:auto;margin-top:3px}.secureVerifyChoice span{gap:3px;display:grid}.secureVerifyChoice small{color:#64788a;font-weight:400}.secureShareSuccess{padding:12px 0 20px}.secureShareSuccess label{gap:6px;margin:14px 0;display:grid}.secureShareHistory{border-top:1px solid #e2e7eb;margin-top:22px;padding-top:16px}.secureShareHistory>div{border-top:1px solid #edf0f2;grid-template-columns:1fr auto auto;align-items:center;gap:10px;padding:10px 0;display:grid}.secureShareHistory span{gap:3px;display:grid}.secureShareHistory small{color:#64788a}.secureShareHistory em{color:#8a4a4a;font-size:12px;font-style:normal}.secureShareHistory em.active{color:#177044}@media (max-width:650px){.secureShareCard{padding:24px 18px}.secureShareGrid{grid-template-columns:1fr}.secureShareGrid .wide{grid-column:auto}.secureShareHistory>div{grid-template-columns:1fr auto}.secureShareHistory>div>button{grid-column:1/-1}}.ticketTableTools{flex-wrap:wrap;align-items:stretch}.ticketTableTools select{border:1px solid var(--line);color:#59697a;background:#fff;border-radius:7px;min-width:150px;padding:0 32px 0 11px;font-size:11px}.showCompletedToggle{border:1px solid var(--line);color:#526477;cursor:pointer;background:#f8fafc;border-radius:7px;align-items:center;gap:7px;padding:0 10px;font-size:11px;font-weight:650;display:flex}.showCompletedToggle input{accent-color:var(--blue)}.ticketQueueRow{transition:background .12s,transform .12s;position:relative;box-shadow:inset 3px 0 #0000}.ticketQueuePanel .tableHeader,.ticketQueuePanel .ticketQueueRow{grid-template-columns:.72fr 2.25fr 1.15fr .75fr 1fr 1.08fr .72fr;gap:14px}.ticketQueuePanel .tableHeader{font-size:11px}.ticketQueueRow{min-height:58px;font-size:12.5px}.ticketQueueRow>span{min-width:0}.ticketNumberCell{color:#496984;white-space:nowrap;font-size:12px;font-weight:750}.ticketCell{overflow:hidden;display:block!important}.ticketCell b{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-size:13.5px;line-height:1.35;display:block;overflow:hidden}.ticketQueueRow:hover{z-index:1;background:#f6f9fd;transform:translate(2px)}.ticketQueueRow.status-new-ticket{box-shadow:inset 3px 0 #24a184}.ticketQueueRow.status-waiting-for-support{box-shadow:inset 3px 0 #397fc5}.ticketQueueRow.status-waiting-for-customer{box-shadow:inset 3px 0 #e5a13d}.ticketQueueRow.priority-critical{background:#fffafb;box-shadow:inset 4px 0 #d94352}.ticketQueueRow.status-resolved,.ticketQueueRow.status-closed{opacity:.72;background:#fafbfc}.ticketCell b{line-height:1.35}.clientCell{color:#354b61;font-weight:600}.statusPill{color:#586a7b;white-space:nowrap;background:#edf2f6;border-radius:5px;padding:5px 8px;font-size:9px;font-style:normal;font-weight:700;display:inline-block}.statusPill.new-ticket{color:#16836a;background:#e7f7f2}.statusPill.waiting-for-support{color:#256bb4;background:#eaf2fe}.statusPill.waiting-for-customer{color:#a96600;background:#fff3df}.statusPill.resolved{color:#2d7b42;background:#eaf7ed}.statusPill.closed{color:#66727e;background:#edf0f3}.assigneeCell{align-items:center;gap:7px;min-width:0;display:flex}.assigneeCell b{color:#356d9f;background:#e7eff8;border-radius:50%;flex:0 0 27px;place-items:center;width:27px;height:27px;font-size:8px;display:grid}.assigneeCell em{color:#536476;text-overflow:ellipsis;white-space:nowrap;font-style:normal;overflow:hidden}.slaCell{color:#55718e;white-space:nowrap;font-weight:650}.slaCell i{font-style:normal}.slaCell.overdue{color:#c93b48}@media (max-width:900px){.ticketQueueSummary{grid-template-columns:repeat(2,1fr)}.ticketTableTools .filterSearch{flex-basis:100%}}@media (max-width:800px){.ticketQueuePanel .tableHeader,.ticketQueuePanel .ticketQueueRow{grid-template-columns:.9fr 2fr 1.15fr}.ticketQueuePanel :is(.tableHeader,.ticketQueueRow)>:nth-child(3),.ticketQueuePanel :is(.tableHeader,.ticketQueueRow)>:nth-child(4),.ticketQueuePanel :is(.tableHeader,.ticketQueueRow)>:nth-child(6),.ticketQueuePanel :is(.tableHeader,.ticketQueueRow)>:nth-child(7){display:none}.ticketQueuePanel :is(.tableHeader,.ticketQueueRow)>:nth-child(5){display:block}}.formCard{background:var(--line);border:1px solid var(--line);border-radius:10px;grid-template-columns:1fr 310px;gap:1px;display:grid;overflow:hidden}.formCard section,.formCard aside{background:#fff;padding:24px}.formCard h3,.details h3{margin:0 0 22px;font-size:14px}.formCard label,.settingsForm label{flex-direction:column;gap:8px;margin-bottom:18px;font-size:11px;font-weight:700;display:flex}.formCard input,.formCard textarea,.formCard select,.settingsForm input,.settingsForm select{font:inherit;color:#4b5967;border:1px solid #dae2e8;border-radius:7px;padding:11px}.formGrid{grid-template-columns:1fr 1fr;gap:0 16px;display:grid}.formCard .check{flex-direction:row;align-items:center}.formActions{justify-content:flex-end;align-items:center;gap:14px;margin-top:30px;display:flex}.formActions a{color:#617082;font-size:12px;text-decoration:none}.formActions button{background:var(--blue);color:#fff;border:0;border-radius:7px;padding:11px 15px}.detailGrid{grid-template-columns:1fr 290px;gap:18px;display:grid}.thread{padding:22px}.message{gap:13px;padding:10px 0 24px;display:flex}.message>b{color:#3370b5;background:#e5effb;border-radius:50%;place-items:center;width:34px;height:34px;font-size:11px;display:grid}.message>div{flex:1}.message strong{font-size:12px}.message small{color:#8b96a3;font-weight:400}.message p{color:#526173;font-size:12px;line-height:1.7}.techMsg{border-top:1px solid var(--line);padding-top:22px}.thread textarea{width:100%;font:inherit;border:1px solid #dae2e8;border-radius:8px;padding:13px}.replyBar{justify-content:space-between;margin-top:10px;display:flex}.replyBar button{background:#fff;border:0;padding:10px}.details{height:max-content;padding:20px}.details>div{border-top:1px solid var(--line);justify-content:space-between;padding:13px 0;font-size:11px;display:flex}.details span{color:#7a8795}.reportCards{grid-template-columns:repeat(3,1fr);gap:15px;margin-bottom:18px;display:grid}.reportCards article{border:1px solid var(--line);background:#fff;border-radius:10px;padding:20px}.reportCards p{color:var(--muted);font-size:11px}.reportCards h2{margin:10px 0;font-size:26px}.reportCards small{color:#29936d;font-size:10px}.chart{height:330px;padding:20px}.chart h3{font-size:14px}.bars{border-bottom:1px solid var(--line);align-items:end;gap:20px;height:240px;padding:20px;display:flex}.bars i{background:#4c8ee6;border-radius:4px 4px 0 0;flex:1}.collection{overflow:hidden}.collectionRow{border-top:1px solid var(--line);align-items:center;gap:14px;padding:14px 18px;display:flex}.collectionRow>b{color:#3975b7;background:#e9f1fb;border-radius:8px;place-items:center;width:36px;height:36px;font-size:11px;display:grid}.collectionRow>div{flex-direction:column;flex:1;display:flex}.collectionRow strong{font-size:12px}.collectionRow small{color:#8995a2;margin-top:4px;font-size:10px}.collectionRow span{color:#627181;font-size:11px}.collectionRow i{color:#9ca7b1;font-style:normal}.settingsGrid{grid-template-columns:220px 1fr;gap:18px;display:grid}.settingsGrid>nav{flex-direction:column;padding:12px;display:flex}.settingsGrid>nav>*{border-radius:6px;padding:11px;font-size:11px}.settingsGrid>nav b{color:#2367bc;background:#eaf2fe}.settingsForm{max-width:650px;padding:24px}.settingsForm button{float:right}@media (max-width:800px){.formCard,.detailGrid,.settingsGrid{grid-template-columns:1fr}.tableHeader,.tableRow{grid-template-columns:2fr 1fr .7fr}.tableHeader>:nth-child(3),.tableHeader>:nth-child(4),.tableHeader>:nth-child(5),.tableRow>:nth-child(3),.tableRow>:nth-child(4),.tableRow>:nth-child(5){display:none}.reportCards,.formGrid{grid-template-columns:1fr}}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}:root{--ink:#132536;--blue:#a87323;--bg:#f7f5f1;--line:#e8e3da;--fineit-dark:#061b2e;--fineit-light:#e1c084}.side,.loginBrand{background:var(--fineit-dark)}.brand{background:var(--fineit-dark);border:1px solid var(--fineit-light);border-radius:10px;justify-content:center;align-items:center;height:88px;margin:10px 12px 0;padding:8px 12px;display:flex;overflow:hidden}.brandLogo{object-fit:contain;display:block}.sideLogo{width:100%;height:62px}.loginLogo{background:var(--fineit-dark);border:1px solid var(--fineit-light);border-radius:12px;width:min(420px,82%);height:auto;padding:11px 16px}.side nav{margin-top:22px}.side nav p{color:#8293a1}.side nav a:hover,.side nav a.on{color:#f5e5c4;background:#102c40}.side nav a.on{box-shadow:inset 3px 0 var(--fineit-light)}.side nav a i,.bottom>a{color:var(--fineit-light)}.bottom,.user{border-color:#19384d}.user>b,.person>b,.ticket>b{color:var(--fineit-light);background:#183c53}.actions a,.primary,.loginCard button,.ticketActions select{background:var(--fineit-light)!important;color:var(--fineit-dark)!important}.loginCard .eyebrow,.ticketTabs button.active,.composeModes button.active{color:#a87323}.ticketTabs button.active,.composeModes button.active{border-bottom-color:var(--fineit-light)}.stats i.blue{color:#9a681d;background:#fbf2df}.progress i,.progress b{background:var(--fineit-light)}.loginBrand p{color:#b8c4cd}.loginBrand small{color:var(--fineit-light)}.loginCard input:focus,.settingsForm input:focus{border-color:#b78332;outline:2px solid #d7b06d55}.loginCard .authBack{color:#607387!important;background:0 0!important}.panel,.stats article{box-shadow:0 3px 12px #152b3b0a}.apiOnline{color:#398465}@media (max-width:720px){.brand{justify-content:flex-start;height:58px;margin:8px 10px 0;padding:5px 9px}.sideLogo{object-position:left;width:150px;max-width:100%;height:44px}.side nav{margin-top:28px}}.tenantPageHead{position:relative}.tenantPageHead>.primary{position:absolute;top:7px;right:0}.tenantForm{margin-bottom:20px;overflow:hidden}.tenantForm>.error{margin:18px 20px 0}.tenantFormGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:0 18px;padding:22px;display:grid}.tenantFormGrid label{flex-direction:column;gap:7px;margin-bottom:16px;font-size:11px;font-weight:700;display:flex}.tenantFormGrid input,.tenantFormGrid select{border:1px solid var(--line);background:#fff;border-radius:7px;padding:11px}.tenantActions{justify-content:flex-end;gap:10px;padding:0 22px 22px;display:flex}.tenantActions button{border:1px solid var(--line);background:#fff;border-radius:7px;padding:10px 15px}.tenantTable{overflow:hidden}.tenantRow{border-top:1px solid var(--line);grid-template-columns:2fr 1fr 1fr .8fr .8fr 1fr;align-items:center;gap:12px;min-height:62px;padding:0 18px;font-size:11px;display:grid}.tenantHeader{color:#7e8993;text-transform:uppercase;background:#faf9f6;border-top:0;min-height:42px;font-size:9px}.tenantRow>span:first-child{flex-direction:column;display:flex}.tenantRow small{color:#8a96a2;margin-top:4px}.tenantStatus{text-transform:capitalize;color:#247451;background:#e7f6ee;border-radius:10px;padding:4px 7px;font-style:normal}.tenantStatus.trial{color:#91621e;background:#fbf1dd}.tenantStatus.suspended,.tenantStatus.cancelled{color:#b83c49;background:#fde9ec}@media (max-width:800px){.tenantFormGrid{grid-template-columns:1fr}.tenantRow{grid-template-columns:2fr 1fr 1fr}.tenantRow>:nth-child(n+4){display:none}}.teamTable{overflow:hidden}.teamRow{border-top:1px solid var(--line);grid-template-columns:2fr 1fr 1.2fr .8fr;align-items:center;gap:15px;min-height:64px;padding:0 18px;font-size:11px;display:grid}.teamHeader{color:#7e8993;text-transform:uppercase;background:#faf9f6;border-top:0;min-height:42px;font-size:9px}.teamRow>span:first-child{flex-direction:column;display:flex}.teamRow small{color:#8a96a2;margin-top:4px}.teamRow select{border:1px solid var(--line);background:#fff;border-radius:6px;padding:7px;font-size:10px}.statusButton{color:#ac3c48;background:#fce8eb;border:0;border-radius:12px;padding:5px 9px;font-size:9px}.statusButton.active{color:#247451;background:#e6f6ed}@media (max-width:700px){.teamRow{grid-template-columns:2fr 1fr}.teamRow>:nth-child(n+3){display:none}}.invitationLink{background:#fff8e8;border:1px solid #dfc185;border-radius:8px;align-items:center;gap:10px;margin-bottom:18px;padding:12px 14px;display:flex}.invitationLink code{overflow-wrap:anywhere;color:#72531f;flex:1;font-size:10px}.invitationLink button,.inviteRow button{border:1px solid var(--line);background:#fff;border-radius:6px;padding:7px 10px;font-size:10px}.inviteList{margin-bottom:18px;overflow:hidden}.inviteRow{border-top:1px solid var(--line);grid-template-columns:1fr auto auto;align-items:center;gap:15px;padding:13px 18px;font-size:10px;display:grid}.inviteRow span{flex-direction:column;display:flex}.inviteRow small{color:#87939f;margin-top:4px}.inviteRow time{color:#7b8793}.settingsLayout{grid-template-columns:220px minmax(0,700px);align-items:start;gap:18px;display:grid}.settingsNav{flex-direction:column;padding:10px;display:flex;position:sticky;top:92px}.settingsNav button{text-align:left;color:#607080;background:0 0;border:0;border-radius:6px;padding:11px 12px;font-size:11px}.settingsNav button:hover{background:#f6f3ec}.settingsNav button.active{color:#875c1d;background:#f9eed9;font-weight:700}.settingsForm h3{margin:0 0 8px}.settingsForm>.formHint{margin:0 0 22px}.settingToggle{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:13px 0;flex-direction:row!important;margin:0!important;display:flex!important}.settingToggle input[type=checkbox]{accent-color:#a87323;width:18px;height:18px}.settingsForm .settingToggle+button{margin-top:22px}@media (max-width:800px){.settingsLayout{grid-template-columns:1fr}.settingsNav{flex-direction:row;position:static;overflow:auto}.settingsNav button{white-space:nowrap}}.responseTemplateRows article{border-top:1px solid var(--line);justify-content:space-between;gap:18px;padding:13px 0;display:flex}.responseTemplateRows article:first-child{border-top:0}.responseTemplateRows article>div:first-child{flex:1;min-width:0}.responseTemplateRows article small{color:var(--muted);margin-top:3px;display:block}.responseTemplateRows article p{color:#536678;white-space:pre-wrap;margin:7px 0 0}.responseTemplateRows article.inactive{opacity:.58}@media (max-width:700px){.responseTemplateRows article{flex-direction:column}}